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Three Technology Investments Hoteliers Should Consider for 2019

Admit it: When you first unboxed your Amazon Alexa, you thought it was going to change your world. Your favorite song would begin playing when...
Shadow Guest

Identifying the “Shadow Guest”

Identifying the “shadow guest”—or the unknown guest—presents an opportunity for digital marketers to increase their contact list for future retargeting. Touchpoints and technology can...
San Francisco

San Francisco Hotels Saw a Profit Increase in September

Key Performance Indicators September 2018 vs. September 2017 RevPAR: +9.6 percent to $278.13 TrevPAR: +7.1 percent to $365.57 Payroll: -2.2 pts to 37.4 percent GOPPAR: +17.2 percent to $150.13 In...
Mark Heymann

Beyond Numbers: Putting Big Data To Work

Thanks to technology, today’s hotel owners and managers benefit from a nonstop stream of information, and ever-improving dashboards keep it always at the ready....
Scott Garner

Building the Largest Travel Data Co-op in the World

Earlier this year at the NYU International Hospitality Industry Investment Conference, Marriott CEO Arne Sorenson described a battle that hotels are fighting on all...
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