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Mark Heymann

Mark Heymann

Beyond Numbers: Putting Big Data To Work

Thanks to technology, today’s hotel owners and managers benefit from a nonstop stream of information, and ever-improving dashboards keep it always at the ready. But all too often, valuable, potentially actionable data is simply...

Millennials: The Flex Generation

With millennials now representing 1 in 3 workers in the United States, the conventional rules of employment are changing, driven by the new majority generation’s demand for greater flexibility in how and when they...