Tag: AI
RateGain Acquires BCV, Creates Guest Experience Cloud Platform
CHICAGO—RateGain has acquired hospitality-focused social media provider BCV. The combined companies will now offer a guest experience cloud platform with proprietary digital products designed...
IHG Uses AI To Track and Reduce Food Waste in Hotels
InterContinental Hotels Group (IHG) has announced a partnership with technology company Winnow to help its hotels automatically track, measure, and reduce food waste for...
RLH Corporation Launches AI Virtual Agent for Central Reservations
DENVER—RLH Corporation announced today that the company has deployed an industry-first artificial intelligence (AI) virtual agent for central reservations to support all of its...
Data and AI Are Simplifying Hotel Revenue Management
Like many hospitality job functions, hotel revenue management is extremely demanding. Travelers are searching and booking around the clock. Market changes can come suddenly...
AI-Driven Design Tools Could Revolutionize the Lodging Industry
Big data has taken every industry by storm, but so far the lodging industry has largely been immune. That’s set to change. Over the...