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Study Shows 40 Percent of Large Businesses to Adopt AI Chatbots or Assistants by...

AUSTIN, Texas—Spiceworks recently released the results of a survey examining the adoption and usage of intelligent assistants and AI chatbots in the workplace. The...
IBM Watson Assistant in a hotel room

IBM Smart Assistant Aims to Create a Seamless Hotel Experience

IBM Watson this week announced the launch of Watson Assistant, an enterprise AI assistant that can be accessed via voice or text interaction. The...
Caesars' virtual concierge service, Ivy

Caesars Expands Rollout of Virtual Concierge Service, Ivy

LAS VEGAS–Caesars Entertainment properties in Las Vegas are using technology to enhance the guest experience with Ivy, a 24-hour virtual concierge service. With additional...
Marriott Careers Chatbot

Marriott Adds Chatbot on Facebook Messenger To Aid Job Seekers

Bethesda, Md.–Marriott International has added a chatbot for Facebook Messenger to aid users with an interest in a career at the company. The Marriott Careers...

Are Voice-Activated Assistants Worth the Investment?

Technology has become an ever-increasing part of the modern consumer lifestyle, continuously raising guest expectations of their hotel experience. This growing demand can be...
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