Tag: 2020 People of the Year
2020 People of the Year: Frontline Hotel Staff
As far as the hotel industry is concerned, the COVID-19 pandemic has been a catastrophe. Hoteliers have had to deal with restricted travel, severely...
Derek Grimaldi: Digging Deep to Weather Crises as a Team
Looking back on 2020, Derek Grimaldi, CHA, general manager of The H Hotel, a Dolce by Wyndham Hotel in Midland, Mich., repeatedly stressed the...
Joanne Montgomery: Providing Shelter for Essential Workers
Joanne Montgomery started working for G6 Hospitality 13 years ago as a housekeeper at a Motel 6. She quickly recognized the potential of a...
Carlotta Williams: Saving a Life During a Global Pandemic
Carlotta Williams is a front desk agent and night auditor who works at two properties in the Nashville area, the Quality Inn Nashville Downtown...
Yaniery Arroyo Familia: Putting Guests First During an Unprecedented Year
Yaniery Arroyo Familia, general manager at the Extended Stay America (ESA) Boca Raton in Boca Raton, Fla., began her hospitality career as a housekeeper....