Artificial intelligence (AI) is revolutionizing the hospitality industry by optimizing operations, improving quality and safety, and enhancing the guest experience. AI’s rapid growth can help hospitality brands analyze complex data to make more informed decisions, advance forecasting, increase revenue, and more. Throughout the industry, hotel brands are increasingly using AI to help elevate operations—from enhancing their quality efforts to becoming more sustainable. Here’s why now is the time to consider implementing AI: AI analyzes complex
IDeaS Finds Six Technology Predictions Shaping the Hotel Industry in 2024
Category: Featured, Industry News, Trends & Research
MINNEAPOLIS—IDeaS released Future Forecast: Six Hotel Technology Predictions for 2024, which includes six hotel technology predictions that it believes will shape the year to come. Some predictions from the report include: The continued breakdown of hospitality data silos: The hospitality industry collects a large amount of guest data, but it’s often coming from disparate sources with no clear view of the entire guest experience. IDeaS foresees this changing as hoteliers look to maximize the value
This Week’s Comings & Goings
Category: Comings & Goings, People
Sage Hospitality Group announced the appointment of Don Li as executive vice president of business development and head of Asia Pacific. As part of the Sage Investments team, Li will support new business growth. Resolute Road Hospitality announced the addition of Andrea Pace-Mickley as senior corporate revenue manager. In her new role, Pace-Mickley will lead the company’s revenue and commercial strategy. The U.S. Travel Association announced the addition of Ishma Haider as vice president, group
MCR, Island Capital Group Close on Sheraton New York Times Square Refinancing
Category: Finance & Development, Financing, Real Estate
NEW YORK—MCR Hotels, Island Capital Group, and JLL’s Hotels & Hospitality Group announced that MCR and Island have closed on a $260 million refinancing of the 1,780-key Sheraton New York Times Square. The four-year, floating-rate loan retires $250 million in outstanding seller financing that was sourced when MCR Hotels and Island Capital acquired the hotel in April 2022. The new financing was provided by funds managed by affiliates of Fortress Investment Group LLC. Andrew Farkas,
Choice Updates Everhome Suites Growth With Nine New Hotels
Category: Development, Finance & Development
ROCKVILLE, Maryland—Choice Hotels International, Inc. continued its growth in the extended-stay segment with three new Everhome Suites under construction and six more in various stages of development across the Southern California region. For the first nine months of 2023, Choice’s extended-stay hotel openings grew by 38 percent compared to the same period in 2022. Choice’s extended-stay domestic pipeline increased 12 percent year over year to over 47,000 rooms in the third quarter of this year.