SAN FRANCISCO, California—Canary Technologies announced the launch of its AI Voice platform, an end-to-end suite of AI-powered hotel assistants that handle traveler calls, bookings, and hotel operations. Canary’s AI Voice is a full-service AI-driven voice platform that answers calls and handles various guest needs. The platform integrates four AI solutions for hospitality: AI Front Desk Assistant, AI Concierge Assistant, AI Central Reservations Assistant, and AI Booking Agent. “A new era of guest communication is unfolding,
TPG Hotels & Resorts Details Veranda House Reopening
Category: Development, Finance & Development, Openings, Reopenings
DALLAS, Texas—TPG Hotels & Resorts announced the Veranda House will reopen on April 1, 2025. Owned by The Procaccianti Companies, the Veranda House is part of the Nantucket Resort Collection and the reopening follows a full-scale restoration necessitated by a 2022 fire that led to the building’s complete demolition. The comprehensive rebuild was executed in collaboration with the Town of Nantucket and the Historic District Commission to preserve the property’s original historic character. The restoration
Speaking With One Voice: 2025 AHLA Board Chair Mitch Patel on Advocacy Achievements Through Unity
Category: AHLA, Featured, Industry News
Vision Hospitality Group Founder and CEO Mitch Patel rose to his current position from “humble beginnings” as owner/operator of a small hotel, a role that gave him an appreciation for both the aspirations of hospitality employees as well as the hurdles owners face in pursuing their American Dream. He brings that foundation, along with decades of industry experience, to his new position as 2025 board chair of the American Hotel & Lodging Association (AHLA), following
Dreamscape Hospitality to Manage Portfolio of New Orleans Hotels
Category: Industry News, Management
NEW ORLEANS, Louisiana—Dreamscape Hospitality announced its selection to manage a portfolio of independent lifestyle boutique hotels in the Garden District of New Orleans. “We are honored to bring our expertise to this exceptional collection of boutique hotels in New Orleans,” shared Adam Patenaude, president, Dreamscape Hospitality. “This venture represents an exciting opportunity to showcase our ability to excel in the boutique lifestyle space, delivering unforgettable guest experiences while driving value for our ownership partners.” The
Access Point Financial Names Michelle O’Brien Managing Director of Structured Finance
Category: Comings & Goings, People
Officials of Access Point Financial (APF) announced the company has named Michelle O’Brien as managing director of structured finance. In her new role, she will pursue opportunities within the capital markets community, including APF’s new mezzanine GAP financing product for hotels in the conduit world. “Michelle is the ideal candidate to spearhead new CMBS and other structured finance opportunities for APF,” said Michael I. Lipson, CEO and chairman of the board, Access Point Financial. “She