The Contactless Experience in Hotels
As we move towards post-pandemic recovery, businesses are adapting to accommodate new consumer behavior and desires. Technology-based efficiencies have become the norm—and hotel guests...
How Converting to High-Performing, Limited-Service Hotels Positions Owners for Post-Pandemic Success
More than a year and a half into the global COVID-19 pandemic, travel demand has begun to return and the hotel industry’s recovery timeline...
Top Trends for Hospitality-driven Businesses
Food & beverage has always been a critical part of the hospitality experience, but in an increasingly competitive landscape providing the right experience can...
The Power of Personalization
According to a 2021 McKinsey & Company report, companies who excel at personalization generate 40 percent more revenue from those activities than companies who...