Faster & Cheaper
Exploding demand for guest Internet access is forcing hotel owners and managers to look for sources of faster, cheaper service. On that score, there’s...
Out in the Wash
Guest laundry facilities at resorts and extended-stay hotels can cause distractions for staff members, especially when guests need to exchange bills for quarters or...
A Clean Way to Tidy Up
Front-line employees know well that when new guests arrive, they’re eager to check in, plop down their bags, and get settled in a clean...
Just Ask
Searching for hotels and travel information on the Internet has become a whole different ball game. That’s mainly because searching for information via the...
Optimistic Expectations
The STR hotel performance forecast for summer 2011 reveals several good developments in store for the overall industry. For forecasting purposes, we consider summer...