Five Technologies Hoteliers Should Consider Adopting in 2020
The new year is coming and hotels are preparing budgets and strategies to start off on the right foot. The problem is: how to...
Hotel Murano in Tacoma Becomes First U.S. Hotel to Offer Mobile Tipping via TipYo
Tacoma, Wash. — Provenance Hotels has partnered with TipYo to make the company’s Hotel Murano in Tacoma the first U.S. hotel to offer guests...
Beware of Guest Engagement Technology That Disengages Guests
It’s called The Singularity—the point at which Artificial Intelligence (AI) is indecipherable from human intelligence, essentially meaning that we as humans can’t tell the...
J.D. Power: Many Hotel Apps and Websites Lag in User Experience
When it comes to customer satisfaction, many hotel apps and websites created by legacy brands are lagging those of OTAs and industry disruptors, according...
TripAdvisor Partners With China’s Ctrip
NEEDHAM, Mass. and SHANGHAI — As outbound Chinese travel continues to boom, Trip.com Group Limited—formerly known as Ctrip.com International Ltd.—and TripAdvisor have announced a...
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BWH Hotels’ Soft Brands Empower Independent Hotels with Global Strength
As travelers increasingly seek authentic, locally inspired experiences, BWH Hotels is meeting the moment with a diverse portfolio of soft brands that blend individuality...
Dreamscape Hospitality Assumes Management of Three Hotels in Houston
HOUSTON, Texas—Dreamscape Hospitality announced that it has assumed management of three hotels in Houston, Texas.
"We are excited to deepen our presence in Texas through...
Hilton Announces Plans to Debut Spark by Hilton in Puerto Rico
PONCE, Puerto Rico, and MIAMI, Florida—Hilton announced the signing of Spark by Hilton Ponce, marking the upcoming debut of the brand in the Caribbean...
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