Consumer Innovation Forum Explores Deceptive Practices of OTAs
With a bevy of new distribution tools entering the marketplace—and overall costs continuing to rise—hotel owners and operators can feel at a loss when...
Westin Introduces Sleep Sensor Wearable-Lending Program
STAMFORD, Conn.—In celebration of the 15th Anniversary of the Heavenly Bed and the brand’s commitment to a great night’s sleep, Westin Hotels & Resorts...
Hilton Worldwide Announces Mobile Room Key Deployment, Four Brands
MCLEAN, Va.—Hilton Worldwide is opening more doors for its guests through the scaled deployment of its mobile-enabled room key. Beginning in late spring of...
Starwood Preferred Guest Debuts Mobile, Keyless Entry
STAMFORD, Conn.—Starwood Preferred Guest (SPG), the loyalty program from Starwood Hotels & Resorts Worldwide, introduces SPG Keyless, a mobile, keyless entry system allowing guests...
Hyatt’s Virtual Assistant Honored by Opus Research
CHICAGO—Hyatt was recently selected by Opus Research as the recipient of an Intelligent Assistant Award for the company’s deployment of Interactions’ Virtual Assistant (IVA)...
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HITEC Update: Eight Hotel Tech Launches and Integrations
SONIFI Introduces SORA, Partners With NEOU and TraknProtect
SONIFI Solutions has introduced its new SORA platform, a visual complement to a guest's overall stay that...
RLH Corporation Launches AI Virtual Agent for Central Reservations
DENVER—RLH Corporation announced today that the company has deployed an industry-first artificial intelligence (AI) virtual agent for central reservations to support all of its...
TownePlace Suites by Marriott Opens in Marion, Iowa
Marion, Iowa—Marriott International’s TownePlace Suites by Marriott Cedar Rapids/Marion is now open for business. The new hotel will operate as a Marriott franchise owned...
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