Book - live rates

The Rise of Indirect Bookings

Prior to the digital age, hotels viewed their competitive landscape in a very traditional manner. Their primary competition was with other hotels, generally those...
OPEX Energy

Data-Driven OPEX Energy Upgrades Manage Risk During Economic Downturns

Predictability is good for business, yet remains rare in the hospitality industry where volatility is legendary. While hoteliers have enjoyed a decade of transformational...
Man pays with a credit card at the front desk of a hotel

Planning for a Future Beyond PCI: Risk-Based Security for Hotels

When you mention the “Payment Card Industry Data Security Standard (PCI DSS)” to people in the hospitality industry, you usually get one of three...
GDPR

GDPR One Year Later: What’s Changed and What’s Still To Come for Hotels

The implementation of GDPR (General Data Protection Regulation) in May 2018 has affected every organization that handles the data of anyone residing in the...
Shadow Guest

Identifying the “Shadow Guest”

Identifying the “shadow guest”—or the unknown guest—presents an opportunity for digital marketers to increase their contact list for future retargeting. Touchpoints and technology can...
Advertisement
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...