Three Insights on How Data Is Changing the Relationship Between Travelers and Hotels
Guest connectivity goes beyond network strength and the fastest WiFi connection. Technology is also allowing hotels to interact with guests on a more personal...
How AI Is Changing the Way Front Desk and Reservation Agents Work
According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
Marriott Responds To $124 Million Fine for Guest Data Breach
Marriott International announced that the UK Information Commissioner’s Office (ICO) has communicated its intent to issue a $124 million fine (£99,200,396) against the company...
Reinventing Hospitality’s Future at HITEC 2019
From June 17 to 20, more than 6,000 hospitality professionals from all areas of the industry descended on the Minneapolis Convention Center for the...
Eight Hotel Tech Integrations, Partnerships, and Product Launches
SalesAndCatering.com and Visrez Offer 3D Event Graphics
SalesAndCatering.com has partnered with 3D Visualization provider Visrez to enable hotels to provide clients with realistic event graphics...
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14 Hotel Companies Among 2019 Best Employers for Diversity
Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
How to Spot and Get Rid of Common Household Pests in Hotels
Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
Five Markets With the Most Hotel Construction
Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
15 Women Moving Up Hospitality’s Career Ladder
Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
