handy

Smooth Travels

handy, the flagship product from Tink Labs Limited, is a mobile travel solution that combines the functionality of a personal smartphone and hotel services...
Conciergo

Digital Concierge

Bridging guest connectivity with experience-based travel, Guest Impressions’ Conciergo virtual concierge becomes available to hotel guests as soon as they access a property’s Wi-Fi....
whistle

Quick Response

Whistle is a guest messaging platform for hotels that allows for real-time communication through SMS and mobile messaging. The platform improves service scores and...
AXXESS

Easy Privacy

Axxess Industries’ PrivacyService is comprised of an electronic “Do Not Disturb” touchpad that communicates to staff whether a guest wants privacy or needs housekeeping...
Como Audio Musica

Listen Up

Como Audio’s Musica allows guests to listen to music from all their streaming services, including Spotify, Tidal, and Amazon Music. The Musica has a...
G-LINK

Wireless Streaming

G-LINK’s Obsess is a wireless HDMI console that gives guests the freedom to keep their phones nearby while displaying content on the in-room television...
Advertisement
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
Mountain Lake Lodge

Mountain Lake Lodge—Home of ‘Dirty Dancing’—Makes a Renovation Comeback

Located on an extensive 2,600-acre nature preserve in Pembroke, Va., Mountain Lake Lodge has an interesting history, to say the least. Opened in 1851 and purchased...