Hotels Need a ‘Grab-the-Keys-and-Go’ Key Control Plan for First Responders
Hotel guests expect a safe and secure environment and a good night’s sleep while away from home for well-deserved rest and relaxation, and just...
How Hoteliers Can Give Guests a Home Away From Home
In the world of hospitality, delivering a memorable guest experience hinges on one crucial element: making guests feel at home away from home. Today’s...
Hospitality in 2021: Navigating the Pivot Point
As 2020 draws to an end, hospitality stands at a critical pivot point. The entire industry continues to navigate the many challenges and setbacks...
Advice: Using Technology to Welcome Guests Back Safely
What technology should I focus on to welcome guests back safely?
"I have read that where possible, hotels should have technology in place that reduces...
Hotels Grab Opportunity for F&B Profits, Guest Satisfaction Through ‘To Go’ Markets
As hotels continue to move away from traditional full-service food & beverage outlets in the wake of the pandemic, Grab & Go markets or...