How to Protect Your Online Presence

In January, spammers hijacked official website links for thousands of hotels listed within Google+ Local, rerouting visitors to third-party booking services. Since these listings...

Starwood Featuring Instagram on All Property Websites

STAMFORD, Conn.—Guests of Starwood’s more than 1,150 hotels capture and share an average of 40,000 images per month on Instagram, and in response, the...

Loews Launches Social Reservations

NEW YORK—Loews Hotels and Resorts launched Loews Hotels Social Reservations, a first-of-its-kind booking tool that allows guests to book hotel stays directly via Twitter....

Roger Smith Hotel Makes a Connection

It’s hard to give the exact number of Twitter followers for New York City’s Roger Smith Hotel. The count, currently hovering around 16,000, grows...

Boston Hotels Agree to Use Twitter for Crisis Communications

BOSTON, MA. The lessons learned following the Boston Marathon Bombings were many, but one lesson that was learned rather quickly was that Twitter was...

Medallia Identifies Top Brands Through Social Media Analysis

PALO ALTO, Calif.—Medallia, a leader in SaaS Customer Experience Management (CEM) solutions, has issued its quarterly analysis of social media data to rank the...
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Four Seasons Hotels and Resort - Fortune Best Companies to Work For

Five Hotel Companies Among Fortune’s 100 Best Companies to Work For

Five hotel companies made the recently released 21st annual Fortune 100 Best Companies to Work For list, which is based on surveyed employee ratings...
Linens

What Are Your True Variable Costs Per Occupied Room?

Knowing the average, actual costs incurred per occupied guestroom enables a manager to make more prudent pricing and marketing decisions and to monitor expenses....
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Hotel security

12 Ways To Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
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