Greeting Guests with Gifts
Greeting guests with a little something extra at check in is one of the easiest—and surest—ways to make them feel welcome and foster loyalty....
The Evolution of Housekeeping
As LODGING celebrates its 40th anniversary, we can reflect on the changes to hotel housekeeping that have occurred during this time period. Though not...
Moxy Hotels Debuts YouTube Series
BETHESDA, Md.—Moxy Hotels, Marriott International's contemporary and edgy lifestyle brand, in collaboration with the company's Content Studio, will premiere "DO NOT DISTURB," a new...
Rising Real Estate Taxes
It’s inevitable. Hotel real estate taxes will be going up because values are increasing. That means you need to figure out how much your...
Disney’s MagicBand
When it comes to delivering successful guest experiences to families, it’s hard to ignore the giant mouse in the room. Disney often sets the...