Robert Mandelbaum
Robert Mandelbaum is Director of Research Information Services for CBRE Hotels Research. CBRE forecast and financial benchmarking reports can be found at pip.cbrehotels.com.
Compassion During Trying Times: Quantifying the Franchisor/Franchisee Relationship During COVID-19
In 2020, the average hotel in CBRE’s annual Trends in the Hotel Industry survey experienced a 108 percent decline in earnings before interest, taxes,...
An Essential Expense: Hotel Investments in Employee Training
Given the challenges U.S. hotels are having attracting and retaining employees, the need to invest in employee training is as great as it has...
Trends in Rooms Department Costs: A Study in Fixed and Variable Expenses
During 2020, most U.S. hotel operators limited or eliminated cleaning stayover rooms and serving complimentary breakfast and/or evening cocktail receptions to reduce contact between...
Sales Spend: Shifts in Marketing Department Expenditures Reveal Changes in Tactics
According to the 2021 edition of CBRE’s Trends in the Hotel Industry report, total operating revenue for the average hotel in the sample declined...
Losers and Lesser Losers: Tracking Hotel Operating Performance in 2020
In 2020, U.S. hotels suffered the worst year of operating performance since CBRE began tracking profitability in 1938. During the year, the average hotel...