Christine Killion
Four Hotel Technology Predictions for 2020
The new year and new decade will likely bring even greater advancements in hotel technology across both guest-facing and back-of-the-house applications. Whatever technologies hoteliers are considering adopting at their properties in the year ahead,...
The Resort Where Bison Roam Free
The 35-mile driveway leading to Vermejo, a Ted Turner Reserve in New Mexico, is an adventure in and of itself. Before even arriving at the resort, guests can spot herds of elk, deer, and...
Ryan Rivett on Building Relationships to Support My Place Hotels’ Growth
Ryan Rivett has been surrounded by franchisees since his childhood. Growing up in the family business—his grandfather, Ron Rivett, co-founded and launched Super 8 in 1974—Rivett attended both big hotel conventions and more intimate...
Creating an Auditing Strategy for Efficient Hotel Operations
What gets measures gets done, says Gavin Philipp, vice president of operations at hotel management company Charlestowne Hotels. That’s why, Philipp explains, it’s critical for hoteliers to have a comprehensive strategy for auditing hotels....
New Partnership Connects Guests To Eco-Conscious Hotels
This summer, Sonoma County Tourism (SCT) entered into a new sustainable travel initiative to connect visitors with hotels that align with their eco-friendly values. The California wine country destination began a two-year partnership with...