ATLANTA, Georgia—MDO has grown its back-office automation and business intelligence capabilities with the acquisition of HelloGM.
HelloGM enables hotel operators to understand property-level operating performance and automate previously manual reconciliation tasks. MDO customers will now be able to use a broader set of back-office capabilities, while HelloGM customers will benefit from MDO’s paperless night audit solution and budgeting, forecasting, and business intelligence solutions.
“We are thrilled to welcome the HelloGM team and customers to MDO,” said MDO CEO Vic Chynoweth. “By offering improved reconciliation workflows and efficiencies in hotel accounting and financing departments, MDO is now delivering solutions across all areas of the hotel back office. Helping hoteliers with streamlined, centralized operations and data-driven decision-making tools will allow them to focus on what they do best, which is delivering a fantastic guest experience.”
Hotel operators face a challenge: The costs of staffing and supplying a hotel continue to rise and resources are oftentimes scarce. As a result, many hoteliers are focusing on finding ways to increase efficiency so they can do more with smaller teams, including centralizing manual tasks that were previously performed on-property.
Coupled with HelloGM’s capabilities, MDO customers will be able to automate and streamline more back-office tasks, helping to offset rising costs and improving the bottom line.
“HelloGM is excited to join MDO, giving our customers access to a broader set of capabilities and the ability to leverage MDO’s established relationships with industry partners, which will increase data resiliency and quality,” said Dhaval Chokshi, co-founder and CEO at HelloGM. “We are excited about the opportunity to scale the business while continuing to provide first-class service to our hotel partners.”
