Travelers can now learn more about the 59,000 AAA Diamond-rated properties before booking a stay. The organization has introduced a new “Best Of” category to spotlight properties that scored within the top 20 percent of their category. These properties make up the top 7 percent of AAA Diamond-rated hotels. Read more.
As the majority of online traffic to top sites is now driven by mobile devices, accommodating the way consumers surf the web and book travel is critical to a hotel’s success. Experts in hospitality mobile technology have each named what they believe are the top three steps hoteliers should take to make sure they are successfully reaching guests via mobile—from updating WiFi to streamlining processes for booking, checking in, and interacting with hotel staff. Read about these recommendations from industry experts here.
According to a recent survey from the American Hotel & Lodging Association, 51 percent of hotels in the United States allow pets. While most people who travel with their furry friends are careful to keep them safe and sound in the hotel room throughout their trip, there are always possible complications. As such, it’s imperative that hoteliers at pet-friendly properties take a few extra steps to ensure the safety of guests and animals. These steps may include having a contact number for human guests, in case there’s an issue with a pet while its owner isn’t at the hotel, as well as making pet-focused amenities available. Read more about how to run a pet-friendly hotel here.
The hotel pool has long been a staple for leisure travelers. For hoteliers, however, pools can be costly to operate and maintain, and many are choosing to instead turn that premium space into a more lucrative area. Depending on the hotel’s market, pools may or may not be worth the investment. But for properties that are already equipped with pool areas, hoteliers should consider how to best maximize the space, whether through unique F&B offerings or events programming to attract more guests. Read more about considerations for operating a successful hotel pool—and whether it’s even worth the trouble—here.
Supply is expected to outpace demand in major Texas markets like Dallas and Austin, and even demand for Houston hotels is slowing. However, San Antonio hotels are expected to report higher than average RevPAR by the end of 2017, signaling what might just be the state’s next hot hotel market. Read more.
New Hotspot 2.0 standards for public WiFi networks could improve guests’ online experiences by seamlessly switching their mobile network to a hotel’s WiFi without entering credentials each time. However, because many hoteliers don’t see that extra step as a problem, they are slow to adopt the new standards. Read more.