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Author Archives: Robert Mandelbaum

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When Management Fee Growth Threatens The Profits It Reflects

When Management Fee Growth Threatens The Profits It Reflects

The U.S. lodging industry’s recovery from the depths of the recent recession was characterized by strong growth in rooms revenue (RevPAR) concurrent with strict cost controls. This combination resulted in double-digit growth rates for profits—defined as income before deductions for ...

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Paying the Intermediaries: An Analysis of Hotel Commissions

Paying the Intermediaries: An Analysis of Hotel Commissions

The increasing incidence of intermediaries selling hotel rooms and other services is a major topic of discussion among U.S. hotel owners and operators. From online travel agents to convention housing companies, third parties are placing themselves in between hotels and their ...

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Select-Service Hotels Prove Efficient, Profitable

Select-Service Hotels Prove Efficient, Profitable

The definition of “select-service” within the lodging industry may vary from person to person, but there is no doubt that properties in this segment are the most popular among developers. Using the broadest definition of select-service, this category comprised an ...

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Increasing Efficiency of Hotel Retail Outlets

Increasing Efficiency of Hotel Retail Outlets

Historically, hotels have offered retail operations primarily for guest convenience and satisfaction. And the revenue generated by hotel retail outlets typically represents only a small part of total hotel revenue—of the properties in the Trends in the Hotel Industry database ...

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Rising Expenses Cut into Hotel Profitability

Rising Expenses Cut into Hotel Profitability

There are a lot of “double-edged sword” issues on the minds of hotel operators these days. Hotel occupancy has reached record levels, which is attracting the attention of developers and therefore the threat of new competition. Inflation and interest rates ...

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Beating the Budget

Beating the Budget

Hotel managers achieved the winning formula in 2015—they exceeded their budgeted revenue projections while concurrently spending less than expected to operate their hotels. The result was a 2.2 percent profit surplus compared to budget. As general managers, controllers, and directors ...

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