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Author Archives: Robert Mandelbaum

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Select-Service Hotels Prove Efficient, Profitable

Select-Service Hotels Prove Efficient, Profitable

The definition of “select-service” within the lodging industry may vary from person to person, but there is no doubt that properties in this segment are the most popular among developers. Using the broadest definition of select-service, this category comprised an ...

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Increasing Efficiency of Hotel Retail Outlets

Increasing Efficiency of Hotel Retail Outlets

Historically, hotels have offered retail operations primarily for guest convenience and satisfaction. And the revenue generated by hotel retail outlets typically represents only a small part of total hotel revenue—of the properties in the Trends in the Hotel Industry database ...

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Rising Expenses Cut into Hotel Profitability

Rising Expenses Cut into Hotel Profitability

There are a lot of “double-edged sword” issues on the minds of hotel operators these days. Hotel occupancy has reached record levels, which is attracting the attention of developers and therefore the threat of new competition. Inflation and interest rates ...

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Beating the Budget

Beating the Budget

Hotel managers achieved the winning formula in 2015—they exceeded their budgeted revenue projections while concurrently spending less than expected to operate their hotels. The result was a 2.2 percent profit surplus compared to budget. As general managers, controllers, and directors ...

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USALI Changes Offer New Benchmarks for Hoteliers

USALI Changes Offer New Benchmarks for Hoteliers

Every 10 years or so, the Financial Management Committee (FMC) of the American Hotel & Lodging Association revises the Uniform System of Accounts for the Lodging Industry (USALI). The USALI serves as the industry standard for reporting hotel revenues and ...

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