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Marriott GM Erica Qualls-Battey on Supporting Her Associates and Industry

Erica Qualls-Battey, area general manager at Marriott International with responsibilities for Atlanta downtown, mid-town, and airport hotels, and general manager of the Atlanta Marriott...
Elizabeth Mullins

Elizabeth Mullins: Overseer of Hotel Experiences at Disney

For Elizabeth Mullins, it was afternoon tea at The Ritz-Carlton in Boston at age five that sealed her destiny as a hotelier. She shared...
Ryan Rivett

Ryan Rivett on Building Relationships to Support My Place Hotels’ Growth

Ryan Rivett has been surrounded by franchisees since his childhood. Growing up in the family business—his grandfather, Ron Rivett, co-founded and launched Super 8...
Dorothy Dowling

Dorothy Dowling on Paths To Joy and Success

Dorothy Dowling, senior vice president and chief marketing officer of Best Western Hotels & Resorts, is already three decades into a travel industry career...
Robinson

Marriott’s Julius Robinson on Loyalty and Legacy

Julius Robinson, who is currently Marriott International’s senior vice president of classic premium full service brands, might be something of a poster child for...
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