Tag: operations
What Are Your True Variable Costs Per Occupied Room?
Knowing the average, actual costs incurred per occupied guestroom enables a manager to make more prudent pricing and marketing decisions and to monitor expenses....
Sofitel Names VP of Hotel Operations for North America
NEW YORK—Sofitel Luxury Hotels has named Balendra Nagesvaran vice president of hotel operations for North America, where he will oversee operations for all of...
Flexible Checkout: the Latest Direct Booking Amenity
Hotels continue to test the waters of flexible checkout practices that allow guests to extend their stay beyond the mid-day standard. Two years ago,...
Making the Brand: 8 Ingredients to Success
The Great Brand Bubble of 2007 saw the announcement of roughly 36 new hotel brands. Then came the Great Recession and the bursting of...
Food and Water Quality an Ongoing Challenge for Hotels
From the buffet salad bar greens to the ice clinking in drinks served poolside, hotel administrators are finding that protecting guests from food and...