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Flexible Checkout: the Latest Direct Booking Amenity

Hotels continue to test the waters of flexible checkout practices that allow guests to extend their stay beyond the mid-day standard. Two years ago,...

Making the Brand: 8 Ingredients to Success

The Great Brand Bubble of 2007 saw the announcement of roughly 36 new hotel brands. Then came the Great Recession and the bursting of...

Food and Water Quality an Ongoing Challenge for Hotels

From the buffet salad bar greens to the ice clinking in drinks served poolside, hotel administrators are finding that protecting guests from food and...

Tips for Deep Cleaning a Hotel Guestroom

For many hotels, the slower winter months are a perfect time to ramp up deep cleaning efforts in guestrooms. Deep cleaning is the process...

How to Avoid Cross Contaminating Clean Linens

There are several ways that freshly laundered linens can be cross contaminated and rendered unsanitary. Here are a few points to focus on to...