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pet-friendly

Hyatt: Pet-Friendly Hotels Remain Important to Guests

CHICAGO—According to the 2021-2022 APPA National Pet Owners Survey, there are more pet owners than ever before and 25 million dog owners seeking out...
sourcing sustainable amenities

Five Things to Know About Sourcing Sustainable Amenities

According to Chris Breen, head of partnerships at Public Goods, which creates sustainable products for consumers and—increasingly—hospitality businesses, the key to procuring amenities that...

Game On: Using In-Room Amenities for Memorable Guest Experiences

The pandemic was a catalyst for the disruption of many markets, the hotel industry included. U.S. travelers are not only eager to travel, but...

Shift in Hotel Retail Impacts Revenues and Profits

Hotels provide retail operations primarily for guest convenience and satisfaction and, in general, are only a small part of total hotel revenue. For the...
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