Tag: guests
Ask Anthony: Guest Experience Slippage Amid Staffing Difficulties
Due to staffing issues and difficulties finding the right talent, the level of guest experience is slipping from what we used to offer at...
Unity by Hard Rock Launches as Company’s Loyalty Program
HOLLYWOOD, Florida—Hard Rock International announced the global launch of Unity by Hard Rock, a loyalty program that rewards members across Hard Rock's portfolio of...
Choice Hotels Launches New Multichannel Marketing Campaign
NORTH BETHESDA, Maryland—Choice Hotels International, Inc. launched its newest multichannel national marketing campaign, "A Stay for Any You." The largest in Choice Hotels' history,...
IHG: Travelers Want Rest Following Time With Family
With the holiday season in full swing, the joy of reuniting with loved ones brings excitement and anticipation, but according to a new holiday...
Hyatt Creates Wellbeing Collective, Includes Over 30 Hotels
CHICAGO—Hyatt Hotels Corporation announced its Wellbeing Collective, a collection of Hyatt properties around the globe that offer tailored wellbeing experiences to meet the specific...