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Be Prepared: A Five-Step Approach for Creating a Plan That Prioritizes Guest Safety

All hotels—from bed and breakfasts and transient highway hotels to downtown convention centers and luxury properties—need to have safety protocols in place. Below is...
hotel pools

Hotel Pools: A Legacy Staple or a Litigation Liability?

It’s summer and both kids and adults alike are flocking to hotel pools once again. Yet the U.S. Consumer Product Safety Commission reminds us...

Protecting Guests from Safe-Crackers

With videos circulating the internet of hotel safes being broken into with everyday items like pocket knives, screwdrivers and old key rings, and magnets,...

Taking Steps to Help Prevent Suicides in Hotels

On July 20, 1995, comic book writer George Caragonne checked into the Marriott Marquis in New York City intent on taking his own life....

Prevent Carbon Monoxide Poisoning in Your Hotel

Last spring, three people died from carbon monoxide poisoning after staying at the Blue Ridge Plaza Best Western Hotel in Boone, N.C. The victims—elderly...