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look at loyalty

An Inside Look at Loyalty

iSeatz’s Andy Hermo discusses the findings of his company’s 2023 Hospitality Rewards Report Exactly how important are loyalty programs as a vehicle for promoting, well,...
3 key practices

Three Key Practices for a Strong Loyalty Program

Today’s traveler has an abundance of lodging choices. With customer loyalty playing an integral role in a hotel’s operations, getting it right can mean...
World of Hyatt

Hyatt Brings Dream Hotels Into World of Hyatt Loyalty Program

CHICAGO—Hyatt Hotels Corporation announced the completion of the integration of the Dream Hotels brand, as well as The Chatwal, The Time New York, and...

Communication Tools: Building Guest Loyalty Through Text Messages

A top priority for hotels is keeping guests happy and building guest loyalty to create repeat and return guests. When focusing on existing clients...

Wyndham Rewards Launches Website and Program Enhancements

Wyndham Worldwide has updated its Wyndham Rewards program with new enhancements, exclusive member rates, and a newly designed website. The latest offerings are part...