Tag: guest experience
Clarabridge Acquires Market Metrix
RESTON, Va.—Clarabridge Inc., a provider of intelligent Customer Experience Management (CEM) solutions, has announced the acquisition of Market Metrix, an Enterprise Feedback Management (EFM)...
Country Inns and Suites is Focused on the Guest Experience
With the theme “Mindful. Genuine. Welcoming,” the 2014 Country Inns and Suites Business Conference focused on the brand’s commitment to delivering an exceptional guest...
Hawaii Hotel Benefits from Cultural Immersion
In Hawaii, with its abundance of lodging, it might seem outrageous for one particular property to boast that it is “Hawaii’s Most Hawaiian Hotel.”...
Hotels Elevate Guest Experience With Resort Amenities
Unlike hotels, which often see guests check in and check out in less than 24 hours, resorts are tasked with creating a positive guest...