Tag: guest experience
Enhancing the Guest Experience with LED Technology
Over the last six to ten years, the hospitality industry has undergone a high-tech transformation as restaurant owners and hoteliers are quickly innovating to...
Survey: Lodging Sets the Tone for Guests’ Vacations
The first 24 hours after arriving at a destination are crucial, with nearly half of travelers believing that the first day sets the tone...
Ahead of the Curve: Groundbreaking Tech
Nearly everyone has seen commercials for Amazon’s Echo. And most will admit they’re impressive. With the use of a simple “wake word”—“Alexa”—the voice-activated digital...
POS Mobility Results in Real Change
It is said that technology doubles in speed every two years. This means that point-of-sale (POS) applications are also speeding up at a very...
Spending Money Where the Guest Perceives It
When it comes to renovations, savvy owners are investing their money in design aspects that matter most to guests. Nunzio DeSantis, executive vice president...