Tag: guest experience
Ahead of the Curve: Groundbreaking Tech
Nearly everyone has seen commercials for Amazon’s Echo. And most will admit they’re impressive. With the use of a simple “wake word”—“Alexa”—the voice-activated digital...
POS Mobility Results in Real Change
It is said that technology doubles in speed every two years. This means that point-of-sale (POS) applications are also speeding up at a very...
Spending Money Where the Guest Perceives It
When it comes to renovations, savvy owners are investing their money in design aspects that matter most to guests. Nunzio DeSantis, executive vice president...
Microsoft’s Connected Room Automates Guest Experience
Last month at the HITEC conference in Austin, Texas, Microsoft made a bold move back into the hospitality space with a new concept called...
The Changing Guest Experience
Imagine that a woman is booking her stay for a weekend with the girls, and she receives a personalized ad for a package deal...