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Ask Anthony Melchiorri

Ask Anthony: Finding Motivation and Regaining Work Passion

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s...
Self checkout kiosk - lobby retail

Changing Landscape: Adapting to Digital Tipping Operations

The pandemic forced the acceleration of cashless, digital payments and some of the U.S. population now uses a form of digital wallet. For onsite...

People-First Perspective: Growing and Shaping Revenue Leaders

It’s always important to know what to look for when hiring new revenue managers. But in today’s tight job market, it’s even more valuable...
staff shortages

Staff Shortages: Addressing Hoteliers’ Workforce Needs

In today’s tight labor market, you’d be hard-pressed to find a hotelier who hasn’t been affected by staff shortages. Nowhere is this more evident than...
Ask Anthony Melchiorri

Ask Anthony: What Should I Invest in to Take My Hotel to the Next...

Invest in your team. Cross-train individuals to allow for more schedule flexibility. Give a bonus and a raise. Surprise your employees with “wows” the...
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