Robert Mandelbaum and Andrea Grigg
All Eyes on Operating Costs: Lessons Learned in 2024 and Cost-Control Advice for 2025
Hotel profit margin, which measures profits as a percent of revenue, is considered a good indicator of the efficiency of hotel operations. In 2023...
New Labor Challenges: Analyzing the Impact of Higher Wage Rates and Workforce Trends in...
The scarcity of employees has long been the primary labor concern for U.S. hoteliers, even before the onset of the COVID-19 pandemic. Historically, jobs...
Beyond the TV: Hotel In-Room Entertainment and Tech Amenities Have Evolved
To make their guests “feel at home,” hotels have had to continually update the entertainment offerings in their guestrooms to match the amenities purchased...