Tag: Ask Anthony
Ask Anthony: The Benefits of American Hotel Lodging Certifications
What are the benefits of American hotel lodging certifications for professionals in the hospitality industry?
First, I’d like to congratulate the new president of AHLA,...
Ask Anthony: Getting System Upgrades Approved on a Tight Budget
My hotel is currently operating on a very tight budget, and I am struggling to get necessary system upgrades approved to ensure proper security...
Ask Anthony: Independent Hotels Joining Soft Brands
I own a small independent hotel and am exploring branding options to help increase visibility in our popular metropolitan area. Would you recommend becoming...
Ask Anthony: Guest Experience Slippage Amid Staffing Difficulties
Due to staffing issues and difficulties finding the right talent, the level of guest experience is slipping from what we used to offer at...
Ask Anthony: Encouraging Employees to Stay Long Term
I manage a high-end, established luxury hotel that has been recently renovated. The product itself is wonderful, but we are having issues of high...