Lodging Daily News

General managers, housekeepers, maintenance staff, concierges, and all the other employees whose leadership and initiative exemplifies what it means to be in hospitality were honored at last month’s AH&LA Stars of the Industry awards competition in Atlanta, Ga. But while these employees were the ones with the trophies, everyone nominated got a little extra workplace pride, confidence, and the sense that what they do really does make a difference. The next entry deadline isn’t until

There were 3,520 full-size crib incidents reported to the Consumer Product Safety Commission (CPSC) from Nov. 1, 2007 through April 11, 2010, according to Foundations, a manufacturer of commercial cribs used in hotels. And the dangers don’t end there. The company says that 23 percent of those incidents involved falls from cribs, while 22 percent were related to crib drop-side-related problems, which included drop-side detachment, operation, hardware, and assembly issues. Additionally, 12 percent of incidents

In today’s world of marketing, technology offers new channels on an almost regular basis. Gone are the days of simple advertising on television or in print. Nowadays, the Internet, smartphones, and social media have changed the rules of the game. In the travel sector, the change has been immense. Hotels must look at marketing through a different lens to reach a new breed of consumer brought up on computers and instant messaging. Whether it’s via

Small and independent properties have many operational challenges that large properties and chains don’t because they have entire organizations dedicated to managing their operations. This is especially true when it comes to subjects such as Payment Card Industry (PCI) awareness and compliance. PCI compliance is an area where small and independent hotels rely heavily on professional industry associations such as AH&LA and state associations to provide advice, guidance, and education. This is a very complex

Bernie Moyle didn’t intend to start a hotel brand when he graduated law school at Nova Southern University in Fort Lauderdale, Fla. “I was dragged into it kicking and screaming by Roger,” he jokes about his longtime partner Roger Bloss. But since 1999, Moyle and Bloss, with the help of several other associates, not only started Vantage Hospitality, but also created one of the more innovative and fastest- growing franchise brands in the industry. A