This Week’s Comings & Goings
Category: Comings & Goings, People
Aligned Hospitality Management has promoted Tara Lundgren to vice president of operations. Lundgren, who served as the general manager of the DoubleTree Suites by Hilton Hotel Tucson Airport, will join the corporate team to enhance operations throughout the portfolio. The St. Regis Bal Harbour Resort announced the appointment of Stephen Power as the new general manager. Prior to joining the property, Power served as general manager of The Ritz-Carlton, San Francisco. Gulph Creek Hotels announced
Building a Security Culture: The Most Basic Best Practice Is to Train All Staff in Protecting Guests
Category: Featured, Operations, Smart Strategy
Discussions of guest expectations in today’s hotel industry often involve aspects such as hyper-personalization, digital transactions, guestroom entertainment, wellness, and sustainable practices. Perhaps because security is so fundamental to hospitality, it is less common as a trending topic. But the protection of guests and their assets will always be a priority, one that guests themselves are highly cognizant of. In fact, security deficiencies—perceived or actual—are among the most common complaints on guest satisfaction surveys, observed
MCLEAN, Virginia—Hilton Worldwide Holdings Inc. reported its third quarter 2023 results. Highlights include: Diluted EPS was $1.44 for the third quarter, and diluted EPS, adjusted for special items, was $1.67 Net income was $379 million for the third quarter Adjusted EBITDA was $834 million for the third quarter System-wide comparable RevPAR increased 6.8 percent, on a currency-neutral basis, for the third quarter compared to the same period in 2022 System-wide comparable RevPAR increased 11.4 percent,
CHICAGO, Illinois—Maverick Hotels and Restaurants announced that it has added another property in the state of Illinois to its growing portfolio. Maverick Founder and CEO Robert Habeeb made the announcement. Located in Rockford along the banks of the Rock River, the 84-room Riverview Inn & Suites, Ascend Hotel Collection, offers guestrooms that include amenities like pillowtop mattresses, seating areas, a flat-screen TV, WiFi, and a desk area. All of the rooms are also equipped with
NEWTON, Massachusettes—Sonesta International Hotels Corporation announced the appointment of Bob Gunkel as chief financial officer. “We welcome Bob Gunkel to Sonesta and look forward to leveraging his 25 years of experience leading financial operations within the hospitality industry,” said John Murray, president and CEO at Sonesta. “As an accomplished financial executive at both large public and small private companies, Bob has the comprehensive experience, problem-solving and analytical skills, and strong work ethic that we believe
