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Hotel guestroom door lock, security — employee safety, secure technologies, locking system

Choosing the Right Locking System for a Hotel

Guests often consider a hotel's amenities when choosing a place to stay. Hotel door locks are an overlooked amenity that have a big impact...
Payment security concept

Three Things Hoteliers Should Know About Unjustified Chargebacks

Since chip-and-PIN technology became mandatory in the United States, the standards for contesting credit card chargebacks have changed. Chip technology has become essential to...
person holding a fist over a hotel front-desk bell

On-Property De-escalation: Guidelines for Dealing With Agitated Guests


The vast majority of risks to hotel security are posed by unruly guests or patrons of the hotel bar who have had one too...
Malware, cybersecurity, cyber-safety

Cyber-Safety in an Era of Hospitality Automation

Hoteliers beware: As the hospitality industry responds to the challenges of the coronavirus pandemic, efforts to ensure guest and employee safety through automation and...
hotel room door

Volan Technology and dormakaba Integrate to Enhance Security and Contact Tracing

HOBOKEN, N.J. — Volan Technology, creator of AI-based workplace safety and contact tracing software, and dormakaba, which provides hotel access solutions, this week announced...
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