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person holding a fist over a hotel front-desk bell

On-Property De-escalation: Guidelines for Dealing With Agitated Guests


The vast majority of risks to hotel security are posed by unruly guests or patrons of the hotel bar who have had one too...
Malware, cybersecurity, cyber-safety

Cyber-Safety in an Era of Hospitality Automation

Hoteliers beware: As the hospitality industry responds to the challenges of the coronavirus pandemic, efforts to ensure guest and employee safety through automation and...
hotel room door

Volan Technology and dormakaba Integrate to Enhance Security and Contact Tracing

HOBOKEN, N.J. — Volan Technology, creator of AI-based workplace safety and contact tracing software, and dormakaba, which provides hotel access solutions, this week announced...
Cybersecurity

Cybersecurity Checklist: Six Best Practices for Hotels

From travel cancellations to layoffs and furloughs for employees, the impact of quarantine orders and COVID-19 best practices included dramatic reductions in hotel and...
Cybersecurity risks

Hotels Face Digital Risks as They Return to Business

Few industries have been hit as hard by the outbreak of COVID-19 as the hotel industry. According to STR, nearly seven out of 10...