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Cybersecurity Checklist: Six Best Practices for Hotels

From travel cancellations to layoffs and furloughs for employees, the impact of quarantine orders and COVID-19 best practices included dramatic reductions in hotel and resort occupancy for properties of all sizes and types. Hotel owners and managers have a long list of preparations to complete as they prepare to welcome travelers to their properties again. Cybersecurity considerations should be...

Hotels Face Digital Risks as They Return to Business

Cybersecurity risks
Few industries have been hit as hard by the outbreak of COVID-19 as the hotel industry. According to STR, nearly seven out of 10 hotel rooms were empty in May. Hotels are dealing with decreased occupancy rates, low revenue trends, and many have laid off or furloughed employees. Projections for 2020 occupancy have dropped nearly 30 percent since early...

Marriott Notifies Guests of Possible Data Breach

data breach
Marriott International announced that it is notifying some of its guests of a possible data breach involving information from up to approximately 5.2 million guests. A statement released by the company on March 31 explained that hotels operated and franchised under Marriott's brands use an application to help provide services to guests at hotels. At the end of February 2020,...

Super Preparedness: What It Takes to Host High-Profile Events Like the Super Bowl

InterContinental Miami hosts high-profile events like the Super Bowl (Photo credit: InterContinental Miami)
With its 653 guestrooms and suites, along with 35 meeting rooms and four ballrooms, hotels like Miami’s InterContinental are literally built to host large gatherings. However, as director of sales and marketing Mike Kovensky told LODGING, there are big events, like the Florida International Bankers Association, which bought out all of the hotel’s guestrooms and meeting space, and then there are Big Events, like the Super Bowl,...

Protecting a Hotel’s Data During Emergencies

Cloud computing - data security
Data protection has become an increasingly relevant topic in the hospitality industry and continues to drive important trends throughout the market. Technology has taken its rightful place at the forefront of the hospitality industry and, with it, so too has data. With such heavy reliance on data for long-term and day-to-day operations, security has become a major concern for...