CHARLOTTE, N.C.—Extended Stay America has announced the completion of its 500th renovated hotel, the brand’s largest hotel improvement initiative in its history. The company celebrated this milestone with a special event at the 500th renovated property in Waukesha, Wis., right outside of Milwaukee. The renovation project, which began in 2012 is nearing completion, with 80 percent of the portfolio refreshed and $500 million invested to-date.
“Our renovation initiative has been a huge success. The hotels look great, our associates are proud and our guests get a fresh, clean, and comfortable stay. Completing the renovation of 500 hotels has been one of the biggest things we’ve ever done and it is also one of the biggest in the hotel industry. As a leader in the extended stay segment we’ve now renovated more hotels than other hotel brands have in their entire portfolio,” said CMO Tom Seddon. “As we near completion we’re exceeding our own expectations with guest satisfaction scores continuing to climb.”
Renovating responsibly has been integral to the company’s approach in executing a brand-wide refresh of its 629 extended-stay hotels across the U.S. and Canada. To ensure this initiative had as little impact to the environment as possible, the company embarked on an extensive recycling and donation program over the past few years, that has diverted an estimated 27 million cubic feet of material from landfills to date. This volume is equivalent to 5.3 Titanic ships full of material.
Designed with convenience in mind, renovated properties have fully equipped kitchens in every guest room with a full size refrigerator, stovetop, cooking utensils, dishes, silverware and the “Away From Home Cooking” cookbook with travel-friendly recipes and supermarket shortcuts from Food Network Star Sunny Anderson. Beyond guest rooms, redesigned common areas provide a place for travelers to relax together offering free Wi-Fi and daily Grab and Go breakfast with quick and wholesome choices to start the day.
