How to Get the Best Results from Your Operations
With 30 years of experience in the hospitality industry, Phil Tufano, partner and COO at San Francisco-based management company Kokua Hospitality, is an expert...
Balancing Energy Use and Guest Comfort
As consumers become more conscious of lowering their carbon footprints and protecting the planet, demand for energy-efficient products continues to grow. Eco-friendly products are...
The Secret to Creating Great Financial Bench Strength
What brands don’t know is they have the ability to create great financial bench strength in their hotels and their owners will pay 100...
What Hotels Have Over Airbnb
Hank Freid, CEO and founder of the Impulsive Group, believes that hotels still have a leg up on Airbnb and provide unforgettable experiences that...
Best Practices for Keeping Linen Clean
Keeping hotel linen such as sheets, blankets, comforters, and towels free of stains is an ongoing challenge given the number of guests that even...