A Hotelier’s Guide to Business-Interruption Insurance Claims
The harmful effects of devastating weather events in the United States and around the world are on the rise. Hurricanes, wildfires, and other disruptive...
Wyndham Grand Encourages Travelers To Be More Present
We’re all guilty of neglecting loved ones in favor of sending an email or text message. On vacations, when disconnected from the office, unwinding...
Five Health and Safety Tips for Hotel Staff
From clean, pressed sheets and fluffy white towels to impeccably dressed staff serving every guest with a beaming smile, many things contribute to the...
Study Finds Problem Solving Leads to Greater Customer Satisfaction
COLUMBIA, Mo.–Recent studies suggest that improving customer experiences is becoming a top priority for businesses, with some reports even predicting customer experience will soon...
Survey Underlines the Importance of Spotless Restrooms
Businesses that make a point to clean up their restrooms may also clean up in sales, according to new national research conducted by Bradley...