Guest arrives in guestroom

STR: U.S. Hotel Occupancy, ADR, and RevPAR Up in April 2019

HENDERSONVILLE, Tennessee—The U.S. hotel industry reported positive results in the three key performance metrics during April 2019, according to data from STR. In a year-over-year...
Data Visualization, record growth

U.S. Hotel Profits Hit Record High in 2018, Even as Labor Costs Rose

BROOMFIELD, Colo.—Industrywide, U.S. hotel house profit reached a record-breaking $80 billion in 2018, even as labor costs grew at a higher rate than revenues,...
Investment

10 Lodging Investment Trends and Challenges of 2019

DENVER—For the past 15 years, members of hotel industry think tank Lodging Industry Investment Council (LIIC) have taken an annual survey on the major...
Profitability

HotStats: U.S. Hotel TRevPAR Hits Record High, RevPAR Declines in March

U.S. hotel TRevPAR hit a record high in March 2019, propelled by a 6.8 percent year-on-year increase in non-rooms revenues, which offset a 0.6...

Showing No Shows: A Closer Look at Attrition and Cancellation Fee Revenue

Per the Uniform System of Accounts for the Lodging Industry (USALI), the income received from transient and group guests who fail to occupy a...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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