Hotel Industry Presses for End to Government Shutdown
Washington, D.C.—Faced with an ever-increasing economic hit to the domestic travel and tourism industry resulting from the ongoing government shutdown and the looming breach...
A Word from Management: Stout Street Hospitality
Leigh Hitz, CEO of Stout Street Hospitality, has been with the Denver-based management company since its inception in 1993. As a general manager, she...
Texting Guests for Quick Feedback
To entice the all-important millennial demographic, hoteliers are putting their staff with the nimblest fingers to use by engaging with travelers via text message....
A Closer Look at Hilton’s New Curio Brand
Many of today’s travelers crave more individualized experiences at hotels, but they also seek the comfort of consistency and quality that familiar brands have...
Four Lessons in Navigating Social Media to Market Hotels
In today’s business environment, there’s no denying the power of social media. More than 2 billion people are active on social media and the...
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Launchpad for Success: The Heightened Priority of Effective Onboarding and Training for New Associates
Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for...
Hilton San Antonio Hill Country Completes Renovation
SAN ANTONIO, Texas—Hilton San Antonio Hill Country announced the completion of an extensive renovation project, marking a new era of hospitality for the property....
Sandbourne Santa Monica, Autograph Collection Opens
SANTA MONICA, California—Crescent Hotels & Resorts announced the opening of the Sandbourne Santa Monica, Autograph Collection. With an emphasis on engaging all five senses,...
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