Ellen Meyer
Radisson Hotel Group’s Five-Year Plan to Leverage its New Name
Ken Greene, who was named President of the Americas for Radisson Hotel Group (formerly Carlson Rezidor Hotel Group) in June of 2017, has held...
Happy Hour for Kids? Holiday Inn’s Brand Head Explains
For the second year, Holiday Inn is sponsoring a “happy hour” for its youngest guests. As described by Rebecca Indarte, brand head of Holiday...
How Hotel Loyalty Programs Started and Why They Stuck
It was IHG that was first to market with an amenity that dramatically impacted the entire industry—the first hotel loyalty program, says William Meyer,...
How Employee Engagement Impacts Labor Shortages
Andrew Hazelton is a managing director at AETHOS Consulting Group—a global hospitality advisory firm serving the hotel, restaurant, casino, cruise line, club, and travel...
What It Takes to Revive a Mature Property in a Low-Growth Market
What does it take to drive growth in low-growth markets? According to Gary Hogan, CEO of Hawaiian Hotels & Resorts management company, what it...