Christine Killion
Don’t Be Creepy: Best Practices When Using Guest Data
Consumers in today’s connected world are more frequently and freely sharing their personal information. Even the most ordinary tasks—posting a photo, writing a dinner review, checking in to a location on social media, or...
Red Roof PLUS+ Aims to Bring Consistency to Economy
Red Roof CEO Andy Alexander knows a thing or two about TripAdvisor reviews. About 25,000 of them are delivered to his phone each year, he says. The website’s user reviews help many economy and...
Hoteliers Share Their Stories at AHLA Legislative Action Summit
This week, nearly 500 hoteliers from across the country convened on Washington to share their stories of working in the hotel industry with their government representatives at the hotel industry’s annual two-day Legislative Action...
Legislation Introduced to Combat Online Hotel Booking Scams
On Wednesday, a group of bipartisan Senate and House leaders introduced legislation aimed at stopping online hotel booking scams that are increasingly impacting consumers and hoteliers alike. The Stop Online Booking Scams Act was...
Hilton’s All Suites Brands Opens 800th Hotel
Hilton’s All Suites brands—Embassy Suites, Homewood Suites, and Home2 Suites—have been expanding rapidly since Hilton formed the All Suites category in 2015. This year alone, Hilton plans to open more than 125 All Suites hotels....