Christine Killion
Stewards of the Land: Five Generations of Hosts Uphold Basin Harbor’s History
Pennie and Bob Beach had unique childhoods growing up on their family’s lodging property at the end of the road on Lake Champlain in Vermont. Summers meant finding a new set of friends each...
Beyond the Conference Room: Five Unique Team-Building Activities Offered at Hotels
When planning corporate gatherings, today’s companies are searching for out-of-the-box ways to engage their teams and help them develop stronger bonds, hone their skills, and kickstart curiosity and innovation. Hotels have responded to this...
Making the Switch from Legacy Systems: Five Questions To Ask
More than three in four Americans own smartphones today, according to Pew Research Center—up from just 35 percent in 2011. In less than a decade, technology has overhauled how we communicate and share information....
Asset Managers Mostly Concerned With Rising Labor Costs
The Hospitality Asset Managers Association (HAMA) recently hosted its 2019 Spring Conference at the Marriott Marquis, Washington, D.C. from April 4-5. During the conference, HAMA highlighted the results of its Spring 2019 Outlook Survey....
Three Tips for Keeping Up With Guest Feedback
Hotels today must keep up with guest feedback in real-time across a myriad of platforms ranging from social media to online review sites. Bruce Wienberg, vice president of operations at Best Western, shares three...