Christine Killion
Back To Basics: Elevating the Guest Experience Starts With Mastering the Essentials
Hotel guests have never been happier. That’s not just a lofty statement—it’s a trend that J.D. Power reported in its 2018 North American Hotel Guest Satisfaction Index. Overall satisfaction jumped eight points last year,...
Bridging the Gap Between Hotel Asset Management and Accounting
Earlier this month, CHMWarnick, asset manager and business advisor to hotel investors, expanded its accounting services to its asset management clients, making it the only third-party hotel asset management company offering full owner-entity accounting...
R.D. Olson Construction Builds for the Future by Investing in its People
What stood out to Bill Wilhelm, president of R.D. Olson Construction, at the 2019 Americas Lodging Investment Summit (ALIS) was not necessarily the forecasts or talk of hotel performance and where we are in...
Putting Spare Toilet Paper To Good Use
Some hotel amenities are necessities that guests don’t think twice about—from clean towels to working WiFi. The most basic of these needs is toilet paper. A full roll of toilet paper in a hotel...
Are There Still Opportunities for Hoteliers in Opportunity Zones?
With the Tax Cuts and Jobs Act of 2017 came a new potential avenue for hotel developers and investors to find tax relief: Opportunity Zones. Intended to encourage investment and job creation in struggling...