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Christine Killion

Christine Killion is the digital editor of LODGING.
Zinc hotel communication texting

How Texting Is Changing Hotels’ Internal Communications

Communicating with hotel staff while on-property—whether they are on the grounds or in a guestroom—has long been a challenge for hoteliers. Telephones, radios, and email each have their own limitations. Housekeeping staff, for example,...

Hotels Help Dogs Find Their Forever Homes

McKibbon Hospitality’s foster dog program—in which one adoptable pup lives at a hotel at any given time—started when two strangers on an airplane decided to bond over pet photos. On a flight three years...

Six Things To Consider When Choosing a Franchise

Choosing a franchise is no simple task. Hotel owners must consider everything from their targeted market segment to the status of the hospitality company with which they will be entering a long-term agreement. LODGING...
Marriott and Alibaba Joint Venture - Fliggy

Marriott and Alibaba Partner to Reach Millions of Chinese Travelers

Outbound travel in China is booming. This year, Chinese consumers will take 150 million trips—15 million more than last year—and that number is expected to jump to 700 million trips over the next five...
Montage Palmetto Bluff Food Truck

Hotel Food Trucks: The Benefits of Taking F&B Mobile

The experiential dining race is on, and hotels are adding new twists to their dishes, drinks, and the ways in which guests enjoy their meals. One trend in particular—the food truck craze of the...