Tag: loyalty programs
Delta Privilege, Hilton HHonors Rank Highest Among Hotel Loyalty Programs
Delta Privilege and Hilton HHonors ranked highest in a tie in overall customer satisfaction with hotel loyalty/rewards programs, according to a report released by...
Extended Stay America Delivers Instant Gratification to Loyal Customers
Loyalty programs centered on racking up points over time are not cutting it in today's world of instant gratification, according to a survey conducted...
RLHC Launches New Guest Recognition Program
Spokane, Wash.—RLHC (Red Lion Hotels Corporation) has launched Hello Rewards, its new guest recognition and membership program.
“Hello Rewards entitles our members to more perks...
Starwood Preferred Guest Debuts Mobile, Keyless Entry
STAMFORD, Conn.—Starwood Preferred Guest (SPG), the loyalty program from Starwood Hotels & Resorts Worldwide, introduces SPG Keyless, a mobile, keyless entry system allowing guests...
Survey Finds Consumers Don’t Trust Hotels to Protect Personal Data
NEW YORK—Three-quarters (75 percent) of frequent travelers expect their loyalty program data to be secured to at least the same standard as a financial...