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Family checking into a hotel

What Will It Take To Close Hospitality’s Labor Gap?

It’s been a decade since the U.S. hospitality industry rose from the ashes of the economic recession. Ten years of consecutive growth has led...
Snow King Resort

Investing in Human Capital Is Essential for a Successful Hotel

In the hotel industry, investment can mean many things. Financial transactions like the purchase of a property or a brand-mandated PIP are typically top-of-mind,...
Housekeeping investments

Three Housekeeping Investments To Enhance Guestrooms

Hotels typically renovate their guestrooms every five to 10 years. While financial resources must be expended on tangibles like FF&E during a PIP, there...
Human trafficking

ECPAT-USA Issues Report on Human Trafficking Laws and the Lodging Industry

Brooklyn, N.Y.—To help lodging companies facing different laws about human trafficking in different states, ECPAT-USA , with the financial support of the American Hotel...
Hospitality Certifications

AHLEI Adds Unconscious Bias Suite for Employees, Managers

CHICAGO—Welcoming all kinds of people is the heart of hospitality, so awareness of unconscious bias is necessary for hospitality operations to build a positive business...
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