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Marketing costs

Earn More Loyal Guests by Getting Reservation Sales and Marketing Teams on the Same...

For decades, the reservation sales team has been the last stop at the morning debrief in terms of understanding how a hotel is performing...
job interview - recruitment and career development

HSMAI Foundation Launches Initiative To Build Hospitality Talent Pipeline

The Hospitality Sales and Marketing Association International (HSMAI) Foundation on Friday announced a new mission to develop talent and leadership in sales, marketing, and...
Marketing costs

Unit-Level Hotel Marketing: P&L Reveals Changes in Department Functions

Technology, online intermediaries, social media, revenue management software, shared services, and the proliferation of market intelligence reports have reshaped the way hotel sales and...
Work from home

Should Hotel Sales Teams Be Allowed To Work From Home?

Have a question for our experts? Submit it here. Should hotel sales teams be allowed to work from home?  "I am a hotel sales manager and there...

Ask Anthony: How Do Sales Staff Stay Motivated in an Online World?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here...